Sales Manager: Industry

 Title       :    Sales Manager Industry - North

Department    :    Automotive & Industry

Location           :    Delhi,NCR  India

Reports To       :    Head of Sales (General), Sr. Customer Group Manager – Automotive Aftermarket

Company Profile:

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and automotive industry. Sika has subsidiaries in 103 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and vehicle industries toward greater environmental compatibility. With more than 33,000 employees, the company generated sales of CHF 11.2 billion in 2023.

Broad Function and Purpose of Position:

The position exists to maximize revenue, material margin and share of business of Industry products in Northern India (Delhi, Haryana, Punjab, Rajasthan, U.P. Uttarakhand, H.P., J&K). The employee should develop an in-depth understanding of the products, applications, customer needs and use this knowledge to develop and implement sales strategies to maximize the growth and return for the Company.

Primarily responsible for providing technical and commercial support to existing customers to drive sales growth and develop business with new customers. Key objectives include developing relationships with potential direct customers.

Job Responsibility:

• Proactively seek information about customers business, application challenges, production bottlenecks and provide solution in consultation with Head of Sales-Industry, Technical Service and respective Customer Group Managers.
• To get recommended Sika solution validated by customer through demonstration/trials, lab tests etc.
• Identify new opportunities with existing key accounts and develop new accounts.
• Attend complaints (if any) and develop a sustainable action plan to avoid complaints and improve satisfaction level of customer.
• Obtain market feedback, competitor information (Technology, pricing etc.) for continuous improvements and communication with Head of Sales - Industry and other internal contacts.
• Development of process & conducting analysis of present market size, competition, technology & process.
• Managing commercial efforts at targeted geography in consultation with Head of Sales - Industry and respective Customer Group Managers.
• Proactively Identify and capture new opportunities with existing customers and develop new accounts.
• Maintain sales volume, product mix and selling price in line with supply and demand, changing trends, economic indicators, and competitors.
• Establishing periodic forecast for assigned accounts. Provide forecast to supply chain to manage inventory and meet customers delivery schedules.
• Maintaining current business and relationships with on-going, stable customers. Establish strong business relationship with key decision makers.
• Collection of Account receivables in assigned customer base.
• Conduct marketing events like webinar, seminar, roadshow, technology day at key accounts to update on innovations and best practices globally to create awareness and new opportunities
• Contributes to team effort by accomplishing related results as needed.

Specific Responsibilities: KEY SKILLS REQUIRED

• • • 8-10 years’ experience in Sales and Business Development roles preferably in channel sales (B2C) and direct sales (B2B) in Automotive and General Industry.
    • In-depth familiarity with Polymers, Coatings, Elastomers industry knowledge is preferred.
    • Demonstrated effective interpersonal and communication skills.
    • Demonstrated self-starter and ability to work independently or within a team.
    • Demonstrated ability to build and leverage networks.

Qualifications/Experience:

• • Qualifications preferred - Masters or Bachelor of Engineering in Polymers, Chemical Engineering, Mechanical Engineering.
  • Masters in business administration will be preferred.

KNOWLEDGE/ EXPERIENCE SKILLS:

• • • 8-10 years’ experience in Sales and Business Development roles preferably in channel sales (B2C) and direct sales (B2B) in Automotive and General Industry.

Competencies:

Functional

KEY INTERFACES - Internal:

• Head of Sales (General) - Reporting, business monitoring
• Customer Group Managers

• Technical Services
• Supply Chain Manager – Demand Planning & imports to ensure control of inventory

KEY INTERFACES - External:

• Customers - Value adding, contracting, implementing strategy management, day to day customer support, marketing & sales actions, relationship building, business management. AR control.

Behavioral

1. Proactiveness
2. Result Orientation
3. Good inter personnel skills with written and verbal English communication.
4. Enthusiastic & Energetic