Business & Collections Update for Sika NZ Customers
We would like to confirm that starting Monday 1st March 2021:
- Sika will be open for trading and will despatch products from all three of its warehouses (in Auckland, Wellington and Christchurch).
- To fulfil our Health & Safety obligations under Alert Level 3 in Auckland, we are unable to support the Customer collection or return of products. All product despatches and returns will have to be arranged using our freight providers.
- To fulfil our Health & Safety obligations under Alert Level 2 in Christchurch and Wellington, only the Factory and/or Despatch teams will work from site. Customer collections are allowed, but only if ordered in advance per our collections procedure, and with adequate separation and contact tracing.
- Your Technical Sales Representative will continue to work remotely and is available to answer your technical enquiries.
- Our Nationwide Customer Services team will continue to work from home, processing orders and providing support to your business.
Phone: 0800 SIKA NZ (0800 745 269)
Fax: 0800 SIKA FAX (0800 745 232)